Remembered also same scenario happened at Sol Acres EC, during the Phase II key collection….LOL 

Date: 18 Apr 2022

Ref No.: PB/KF/Circular/01-04/2022

CIRCULAR

SUBJECT: FIRE ALARM INCIDENT (17 APR 2022)

Dear Residents,

This is to inform you that the recent fire alarm on 17th Apr 2022 was a false alarm. The security had investigated and verified that it was triggered due to incense burning at the lift lobby at one of the residential blocks.

Kindly be reminded that the building is equipped with smoke detectors. Non-compliance to the listed activities below may compromise the safety of all residents or may potentially trigger the fire alarm, causing unnecessary disturbances and inconveniences.

REMINDERS TO ALL RESIDENTS:

1) No incense burning is allowed within the premises especially at the lift lobbies.

2) No smoking allowed within the premises.

3) Any renovation activities that may include dusty works or works that may potentially emit smoke shall be declared to the Management / Security in advance.

4) Kindly ensure that the induction hob or exhaust fan is turned on to prevent any thick smoke from emitting towards the common areas while you are cooking.

IN CASE OF FIRE ALARM:

i) Fire alarm will ring, strobe lights will blink and PA system will be sounded.

ii) The Main Fire Alarm Panel is linked to the Lift System and for safety reasons, will home down the lifts to Level 2 when the alarm has been triggered.

iii) The lifts will remain disabled until the fire alarm panel has been normalized.

iv) Upon activation of the fire alarm, all mechanical ventilation fans located at the staircases, car park etc will be turned on as these are also linked to our Main Fire Alarm Panel.

v) The fire alarm panel will only be normalized after the security has verified that it is a false alarm.

vi) Instructions will be given via the PA system in the event that it warrants an actual evacuation.

vii) Emergency exit staircases shall remain unobstructed from any personal items to ensure a smooth evacuation for everyone.

viii) In case of emergency, please contact the Security through 6592 xxxxor 6592 xxxx.

For the safety of all residents, we seek your kind co-operation to convey the above-mentioned reminders to the rest of the occupiers of the unit or your appointed contractors.

Thank you.

Yours sincerely,

Brigitte

Managing Agent

For and on behalf of Fernvale Green Pte Ltd
Page 1 of 1

• A reminder for condo and EC residents that all lift lobbies are equipped with smoke detectors. It highlights a fire alarm incident triggered by incense burning, which caused unnecessary disruption. The circular outlines rules: no incense burning or smoking in lobbies, declare renovation works that produce smoke, and ensure cooking exhausts are used. It also explains what happens when alarms are triggered (lifts disabled, ventilation fans activated, PA announcements, evacuation procedures). The message emphasizes safety and cooperation among residents.

In essence: The incident — incense burning in a lift lobby triggered a false fire alarm. The content stresses strict rules against smoke-producing activities in common areas, outlines the building’s fire safety system response, and urges residents to comply for everyone’s safety.